Legal Document

X365's Terms and Conditions — Complete & transparent

Please read these Terms and Conditions carefully before using the x365 platform. They set out the rights and responsibilities of both you and us.

Last Updated: January 2026 Language: Bengali
Important Notice

By registering or using the x365 platform, you are automatically considered to have accepted these Terms and Conditions. Please read them in full.

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This platform is for 18 years or older of age.

X365's Core Policy At a Glance

Our Terms and Conditions are built around six core principles.

Age & Eligibility Verification

You must be at least 18 years old to use x365. Age verification is mandatory for every account. Accounts found to belong to minors are closed immediately.

Transparent Financial Transactions

All deposit and withdrawal rules are clearly defined. There are no hidden charges. Every transaction is processed through secure, encrypted channels.

Bonus Usage Terms

Each bonus comes with specific wagering requirements that are communicated in advance. Bonus abuse and creating multiple accounts may result in account termination.

Security & Privacy

Protecting your personal data is our responsibility. Information is not shared with third parties. Please refer to our Privacy Policy for full details.

Responsible Gaming

X365 is deeply committed to responsible gaming. We actively encourage the use of tools such as deposit limits, self-exclusion, and cooling-off periods.

Prohibited Activities

Fraud, money laundering, creating multiple accounts, and system manipulation are strictly prohibited. Any such activity will result in permanent account closure.

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General Terms & Conditions

Welcome to the x365 platform. These Terms and Conditions ("Terms and Conditions") apply to the use of the x365 website and all its services. By opening an account or using the x365 platform, you are deemed to have fully agreed to these Terms and Conditions.

These Terms and Conditions constitute a legal agreement between you and x365. It is important to read them carefully. If you disagree with any part, we advise you not to use the platform.

X365 may at any time amend these Terms and Conditions reserves the right to make changes. Any updates will be announced on the website along with the effective date. Continued use of the platform after changes have been made will be considered acceptance of the revised terms.

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These Terms and Conditions have been written in English for the convenience of users in Bangladesh. For legal interpretation, Original English Version will apply.

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Account Registration & Eligibility

To open an account on x365, you must meet the following requirements:

  • You must be of age 18 years or older must be.
  • You must open an account in your own name as an adult individual.
  • Each individual may only One Account can be opened. Multiple accounts are strictly prohibited.
  • All information provided at the time of registration must be accurate and kept up to date.
  • It is your responsibility to keep your account password confidential.

X365 may request identity documents at any time. A national ID card, passport, or driving licence may be required for verification. Withdrawals may be temporarily suspended until verification is complete.

Do not share your login credentials with anyone after creating your account. You are solely responsible for any unauthorised use of your account.

3

Deposit & Payment Policy

The following Terms and Conditions Applicable:

  • Minimum deposit amount: BDT 500 (five hundred BDT).
  • Accepted payment methods: Mobile Banking, Nagad, Rocket, and approved bank transfers.
  • Deposits are generally credited to your account instantly. In the event of a technical issue, processing may take up to 24 hours.
  • You must use a payment method registered in your own name. Deposits from another person's account are not accepted.
  • Using the correct reference number at the time of deposit is mandatory.
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Deposits made through third parties are strictly prohibited. If such a transaction is detected, the account may be closed and the funds will not be refunded.

X365 reserves the right to decline or delay deposits under certain circumstances, particularly where fraud or money laundering is suspected.

4

Withdrawal Policy

The following conditions must be met to withdraw winnings from x365:

  • Minimum withdrawal amount: BDT 1,000 (one thousand BDT).
  • The maximum withdrawal limit per transaction is set separately — please contact our support team for details.
  • Withdrawals will only be processed to the same payment method used for the deposit.
  • Withdrawal requests are typically Within 15–30 minutes processed. During peak hours, it may take up to 24 hours.
  • Wagering requirements must be met before any bonus winnings can be withdrawn.
  • Withdrawals of large amounts may be held until KYC (identity verification) is completed.

Where fraud is suspected, x365 reserves the right to place any withdrawal request on hold until the investigation is concluded.

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Bonus & Promotion Terms

The following Terms and Conditions Must comply with:

  • Each bonus has its own wagering requirement, which is typically 15–30 times the bonus amount
  • Each bonus may only be claimed once — claiming the same offer multiple times is not permitted.
  • Each bonus has a set validity period. Once expired, the bonus will be automatically forfeited.
  • The welcome bonus is available to new members only and applies to the first deposit.
  • Claiming bonuses across multiple accounts from the same device, IP address, or payment method will be treated as fraud.
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Please read the specific terms of each bonus carefully before claiming it. If you have any questions, contact our 24/7 Bangla Supportto get in touch.

X365 reserves the right to modify, suspend, or cancel any bonus offer at any time. Where changes are made to an ongoing bonus programme, reasonable advance notice will be provided.

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Gaming Rules

The following rules are mandatory while playing on x365:

  • Each game has its own rules. You should read them before starting to play.
  • If a round is left incomplete due to a technical error or disconnection, x365 reserves the right to void or restart that round.
  • Any incorrect result displayed due to a software bug or display error is not valid, and x365 reserves the right to apply the correct result.
  • In the event of any dispute regarding a game outcome, x365's server logs will be treated as the final and conclusive evidence.
  • Once a bet is confirmed in Sports Betting, it cannot be cancelled.

All games on x365 use certified RNG (Random Number Generator) technology, ensuring that every game outcome is entirely random and unbiased.

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Prohibited Activities

The following activities are strictly prohibited on x365:

  • Multiple Accounts Creating accounts or registering under a false identity.
  • Bonus abuse, bonus arbitrage, or system manipulation.
  • Playing games using any software, bots, scripts, or automation tools.
  • Using funds obtained through money laundering or illegal sources on the platform.
  • Attempting to gain unauthorised access to other members' accounts.
  • Attempting to breach any security measures of the platform.
  • Intimidating, threatening, or harassing x365 staff.
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If any of the above activities are detected, the account will be permanently closed and the balance may be confiscated. Legal action may also be taken where necessary.

8

Account Suspension & Closure

X365 reserves the right to temporarily suspend or permanently close your account under the following circumstances:

  • Violation of any part of the Terms & Conditions.
  • Failure to complete identity verification or providing incorrect information.
  • Where evidence of fraud or suspicious activity is found.
  • Account has been inactive for an extended period (more than 12 months).
  • A self-exclusion request has been submitted.

You may request account closure at any time. Any valid balance will be made available for withdrawal. However, any active bonuses will be forfeited.

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Responsible Gaming

X365 believes gaming is for entertainment — not addiction. That is why responsible gaming is our top priority. The following tools are available on our platform:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Session Limits: Automatic logout after a set period of inactivity.
  • Cooling-Off Period: Take a break from gaming for 24 hours up to 30 days.
  • Self-Exclusion: Option to keep your account suspended for an extended period.

If you feel that gaming is having a negative impact on your life, please reach out to our support team. For more information, visit our Responsible Gaming Visit the page.

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Changes to Terms & Contact

X365 may at any time amend these Terms and Conditions reserves the right to make changes. Members will be notified of significant changes via email or a notice on the platform.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend visiting this page regularly.

If you have any questions or complaints regarding these Terms and Conditions, please contact our support team. We are always ready to assist you.

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Support Email: [email protected] — We typically Within 2–4 hours We will answer.

About Terms & Conditions Frequently Asked Questions

Here are answers to the questions our members ask most often.

You must be 18 or older to open an account and play any game on x365. Age verification is carried out at registration or before withdrawal. If an underage account is identified, it is closed immediately and the balance is not refunded.

No, each individual may only register one account. If multiple accounts belonging to the same person are detected, all accounts will be closed and all bonuses will be forfeited. The same action will be taken if multiple accounts are created from the same device or IP address.

Wagering requirement means the bonus amount must be bet a specified number of times before it can be withdrawn. For example, a BDT 1,000 bonus with a 20x wagering requirement means you must place a total of BDT 20,000 in bets. The wagering requirement varies per bonus and is clearly stated in the bonus offer details.

Withdrawal requests are typically processed within 15 to 30 minutes. During rush hours or on weekends, it may take up to 24 hours. If your request takes longer than 24 hours, please contact our support team.

Contact our support team to find out why your account was closed and to submit a recovery request. Recovery may not be possible if the closure was due to a rule violation. However, closures related to technical issues or verification are generally resolvable.

Yes, x365 may update the Terms & Conditions at any time. For significant changes, a notice will be posted on the website and the updated date will be shown at the top of the page. We recommend checking this page regularly.

Join x365 — Safe, Transparent & Trusted

You have read our Terms and Conditions. Go ahead and join with confidence — complete registration in just a few minutes via Mobile Banking or Nagad and claim your 100% welcome bonus.

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